Shipping Info
Once the payment is made a confirmation notice will be sent to you via email.
We ship exclusively by courier direct to your door. Our courier will be in touch with you to schedule the delivery at your best convenience. We deliver Monday to Saturday not including public holidays.
We don’t deliver to PO boxes. We cannot accept responsibility for delayed deliveries caused by incomplete address or missing phone number. If the wrong address and wrong telephone number is provided, we won’t refund the shipping charge.
Shipping within the U.A.E.
- NEXT DAY DELIVERY: Charge is 27 AED, cut off time is 9pm (If you order by 9 pm on the DAY 1 you will receive your parcel next day (DAY 2) by the end of that day. All the orders received after 9 pm DAY 1 will dispatched on the DAY 2 and delivered to you on the DAY 3 by the end of that day.
- SAME DAY DELIVERY Charge is 35 AED with a the cut off time for Dubai is 2 pm and for Abu Dhabi and other Emirates it is 12pm.
- DELIVERY to REMOTE AREAS Abu Dhabi Western Region, Ajman, Al Ain, Fujairah, Um al Quwain, RAK these areas are served with scheduled routes on Thursdays and Sundays.
- Free exchange or Full Refund of the Shoes available. (refund is without shipping cost) Please check the full return policy.
- DELIVERY DURING RAMADAN: Cut off time for next day deliveries is 11pm. If you order by 11 am on the DAY 1 you will receive your parcel next day (DAY 2). All orders placed after 11 pm will be dispatched on the DAY 2 delivered to you on the DAY 3 by the end of that day.
- Our warehouse has a DAY OFF on the 1st of January. No deliveries on this day.
Shipping to KSA (Temporally paused we will reassume in the future)
- Delivery time 4-6 days,
- The delivery charge is 90 AED
- No exchange or refund is possible
- Recipient is responsible for all import charges
Shipping to Kuwait: (Temporally paused we will reassume in the future)
- Delivery time 4-6 days
- The delivery charge is 90 AED
- No exchange or refund is possible
- Recipient is responsible for all import charges
Shipping to Qatar: (Temporally paused we will reassume in the future)
- Delivery time 4-6 days
- The delivery charge is 90 AED
- No exchange or refund is possible
- Recipient is responsible for all import charges
Shipping to Bahrain: (Temporally paused we will reassume in the future)
- Delivery time 4-6 days
- The delivery charge is 90 AED
- No exchange or refund is possible
- Recipient is responsible for all import charges
Shipping to United States: (Temporally paused we will reassume in the future)
- Delivery time approx. 7 days
- The delivery charge is 140 AED
- Recipient is responsible for all import charges
- No exchange or refund is possible
We will gradually add on more countries in the GCC. Please request with us to add on a new country in case of your interest.