We understand the challenge of purchasing kids’ shoes online and therefore created a detailed guide to ensure that the size is correct. Please do take note of the size guides listed on every product or go to https://gobarefoot.ae/sizing/.

At Go Barefoot, we are proud to offer excellent customer care and we are always happy to assist with sizing enquiries to help you get the best fit before the purchase. If you need assistance, please contact us.

We understand that there will be cases when an exchange will be necessary in order to provide your child with the perfect fit. You can request an exchange within 7 working days from the day of delivery.

Making an Exchange

  1. Email us with a subject “Exchange” and include the order number from your confirmation email.
  2. In case the requested size is not in stock you may choose the new size from a different available design in our store or we can order from the manufacturer but this may take up to four weeks.
  3. Delivery of the size exchange will be made according to our original delivery policies if the new size is in stock.
  4. You will be contacted by our courier as per our original delivery policies once the exchange is agreed.
  5. The courier will collect the unwanted item and will replace it with the new size.
  6. The exchange of the item according to this process will be free of charge.
  7. The shoes must be unworn, in the same condition you received them, and in the original box.

Christmas special exchange conditions!!!

We understand that purchasing our shoes as a gift comes with extra challenge regarding the measurements and size guessing.

We want our customers to be 100% happy so if our shoes are bought as a Christmas present we allow you a longer time to do the exchange if necessary. Therefore we request the exchanges to be done by 5th of January. Please send us an email with the subject: Exchange- Christmas present- order Number

ALL ITEMS MARKED AS SALE ARE FINAL AND ARE NOT ELIGIBLE FOR EXCHANGES.